Refund policy
At Loomer Clothing, we want you to love what you wear. If you’re not completely satisfied with your purchase, we’re here to help.
🛍️ Returns
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You may request a return within 7 days of delivery.
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Items must be unused, unwashed, and in original packaging with all tags attached.
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To initiate a return, please email us at support@loomer.in with your order number and reason for return.
🔄 Exchanges
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We currently allow size exchanges for the same product, subject to availability.
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If your size is unavailable, you may choose a refund or store credit.
💳 Refunds
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Once your return is received and inspected, we’ll notify you by email.
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping charges (if any) are non-refundable.
🚚 Return Shipping
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Customers are responsible for return shipping costs, unless the item is defective or incorrect.
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For defective or wrong items, we will provide a free return label.
❌ Non-Returnable Items
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Sale items, discounted products, and gift cards are final sale and cannot be returned.
📩 Contact Us
If you have any questions about our return policy, please reach out to us at:
support@loomer.in